Our Partner Solutions Group is a dedicated team of experts who we deploy to walk our partners through application design, build and API integration. Each partner is assigned an integration manager to help them create a project plan that is customized to their scope and timeline.
We also offer a comprehensive developer site that contains materials to help make the implementation of our APIs as seamless as possible with:
- A dedicated Slack channel to facilitate quick and efficient communication
- API reference material including robust request and response details
- Minimum Viable Product guides that can help you get to market and serve customers as quickly as possible
- Pre-built Postman collections and environments
- Documentation overviewing core processes and requirements
With deep expertise, hands-on support and superior technology, we can help you customize your offering and deploy it in the right way for your customers and your brand.
Once the development process is completed, we provide each of our partners with a dedicated Account Manager, whose responsibilities are to make sure everything runs smoothly post-launch. We have a Partner Playbook that includes comprehensive business user documentation, detailed workflows and product examples. And we implement Jira ticketing for post-launch support.
Brokerage regulations are multi-faceted, and vary from market to market. At DriveWealth, we’re committed to helping you stay in compliance from day one, so that your app stays up and running. Our Legal, Regulatory and Compliance experts can help you navigate the complexities and launch an app that adheres to all the relevant rules, no matter where you operate.
The team will perform a complete review of your application before you go live, to ensure that it complies with regulatory requirements.
We are here for whatever you need, but we also work to foster independence. Our skilled professionals can train your customer service reps, coach your customer experience designers, keep your legal team up to date, and enable your engineers to service our APIs in-house.